Data Processing Agreement
Last Updated on: May
20, 2021
This Data Processing
Agreement (”Agreement”) forms a legally binding contract between you and
DIGIWORLDPLUS LTD applies to the extent DIGIWORLDPLUS LTD processes Customer
Personal Data on your behalf when you are the Data Controller,
WHEREAS
(A) The Company acts
as a Data Controller.
(B) The Company
wishes to subcontract certain Services, which imply the processing of personal
data, to the Data Processor.
(C) The Parties seek
to implement a data processing agreement that complies with the requirements of
the current legal framework in relation to data processing and with the
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27
April 2016 on the protection of natural persons with regard to the processing
of personal data and on the free movement of such data, and repealing Directive
95/46/EC (General Data Protection Regulation).
(D) The Parties wish
to lay down their rights and obligations.
IT IS AGREED AS
FOLLOWS:
1. Definitions and Interpretation
1.1 Unless otherwise
defined herein, capitalized terms and expressions used in this Agreement shall
have the following meaning:
1.1.1 “Agreement”
means this Data Processing Agreement and all Schedules;
1.1.2 “Company
Personal Data” means any Personal Data Processed by a Contracted Processor on
behalf of Company pursuant to or in connection with the Principal Agreement;
1.1.3 “Contracted
Processor” means a Subprocessor;
1.1.4 “Data
Protection Laws” means EU Data Protection Laws and, to the extent applicable,
the data protection or privacy laws of any other country;
1.1.5 “EEA” means the
European Economic Area;
1.1.6 “EU Data
Protection Laws” means EU Directive 95/46/EC, as transposed into domestic
legislation of each Member State and as amended, replaced or superseded from
time to time, including by the GDPR and laws implementing or supplementing the
GDPR;
1.1.7 “GDPR” means EU
General Data Protection Regulation 2016/679;
1.1.8 “Data Transfer”
means:
1.1.8.1 a transfer of
Company Personal Data from the Company to a Contracted Processor; or
1.1.8.2 an onward
transfer of Company Personal Data from a Contracted Processor to a
Subcontracted Processor, or between two establishments of a Contracted
Processor, in each case, where such transfer would be prohibited by Data
Protection Laws (or by the terms of data transfer agreements put in place to
address the data transfer restrictions of Data Protection Laws);
1.1.9 “Services”
means the online education or e-learning services the Company provides.
1.1.10 “Subprocessor”
means any person appointed by or on behalf of Processor to process Personal
Data on behalf of the Company in connection with the Agreement.
1.2 The terms,
“Commission”, “Controller”, “Data Subject”, “Member State”, “Personal Data”,
“Personal Data Breach”, “Processing” and “Supervisory Authority” shall have the
same meaning as in the GDPR, and their cognate terms shall be construed
accordingly.
2. Processing of Company Personal Data
2.1 Processor shall:
2.1.1 comply with all
applicable Data Protection Laws in the Processing of Company Personal Data; and
2.1.2 not Process
Company Personal Data other than on the relevant Company’s documented
instructions.
2.2 The Company
instructs Processor to process Company Personal Data.
3. Processor Personnel
Processor shall take
reasonable steps to ensure the reliability of any employee, agent or contractor
of any Contracted Processor who may have access to the Company Personal Data,
ensuring in each case that access is strictly limited to those individuals who
need to know / access the relevant Company Personal Data, as strictly necessary
for the purposes of the Principal Agreement, and to comply with Applicable Laws
in the context of that individual’s duties to the Contracted Processor,
ensuring that all such individuals are subject to confidentiality undertakings
or professional or statutory obligations of confidentiality.
4. Security
4.1 Taking into
account the state of the art, the costs of implementation and the nature,
scope, context and purposes of Processing as well as the risk of varying
likelihood and severity for the rights and freedoms of natural persons,
Processor shall in relation to the Company Personal Data implement appropriate
technical and organizational measures to ensure a level of security appropriate
to that risk, including, as appropriate, the measures referred to in Article
32(1) of the GDPR.
4.2 In assessing the appropriate
level of security, Processor shall take account in particular of the risks that
are presented by Processing, in particular from a Personal Data Breach.
5. Subprocessing
5.1 Processor shall
not appoint (or disclose any Company Personal Data to) any Subprocessor unless
required or authorized by the Company.
6. Data Subject Rights
6.1 Taking into
account the nature of the Processing, Processor shall assist the Company by
implementing appropriate technical and organisational measures, insofar as this
is possible, for the fulfilment of the Company obligations, as reasonably
understood by Company, to respond to requests to exercise Data Subject rights
under the Data Protection Laws.
6.2 Processor shall:
6.2.1 promptly notify
Company if it receives a request from a Data Subject under any Data Protection
Law in respect of Company Personal Data; and
6.2.2 ensure that it
does not respond to that request except on the documented instructions of
Company or as required by Applicable Laws to which the Processor is subject, in
which case Processor shall to the extent permitted by Applicable Laws inform
Company of that legal requirement before the Contracted Processor responds to
the request.
7. Personal Data Breach
7.1 Processor shall
notify Company without undue delay upon Processor becoming aware of a Personal
Data Breach affecting Company Personal Data, providing Company with sufficient
information to allow the Company to meet any obligations to report or inform
Data Subjects of the Personal Data Breach under the Data Protection Laws.
7.2 Processor shall
cooperate with the Company and take reasonable commercial steps as are directed
by Company to assist in the investigation, mitigation and remediation of each
such Personal Data Breach.
8. Data Protection Impact Assessment and Prior
Consultation Processor shall provide reasonable assistance to the Company with
any data protection impact assessments, and prior consultations with
Supervising Authorities or other competent data privacy authorities, which
Company reasonably considers to be required by article 35 or 36 of the GDPR or
equivalent provisions of any other Data Protection Law, in each case solely in
relation to Processing of Company Personal Data by, and taking into account the
nature of the Processing and information available to, the Contracted
Processors.
9. Deletion or return of Company Personal Data
9.1 Subject to this
section 9 Processor shall promptly and in any event within
10 business days of
the date of cessation of any Services involving the Processing of Company
Personal Data (the “Cessation Date”), delete and procure the deletion of all
copies of those Company Personal Data.
10. Audit rights
10.1 Subject to this
section 10, Processor shall make available to the Company on request all
information necessary to demonstrate compliance with this Agreement, and shall
allow for and contribute to audits, including inspections, by the Company or an
auditor mandated by the Company in relation to the Processing of the Company Personal
Data by the Contracted Processors.
10.2 Information and
audit rights of the Company only arise under section 10.1 to the extent that
the Agreement does not otherwise give them information and audit rights meeting
the relevant requirements of Data Protection Law.
11. Data Transfer
11.1 The Processor
may not transfer or authorize the transfer of Data to countries outside the EU
and/or the European Economic Area (EEA) without the prior written consent of
the Company. If personal data processed under this Agreement is transferred
from a country within the European Economic Area to a country outside the
European Economic Area, the Parties shall ensure that the personal data are
adequately protected. To achieve this, the Parties shall, unless agreed otherwise,
rely on EU approved standard contractual clauses for the transfer of personal
data.
12. General Terms
12.1 Confidentiality.
Each Party must keep this Agreement and information it receives about the other
Party and its business in connection with this Agreement (“Confidential
Information”) confidential and must not use or disclose that Confidential
Information without the prior written consent of the other Party except to the
extent that:
(a) disclosure is
required by law;
(b) the relevant
information is already in the public domain.
12.2 Notices. All
notices and communications given under this Agreement must be in writing and
will be delivered personally, sent by post or sent by email to the address or
email address set out in the heading of this Agreement at such other address as
notified from time to time by the Parties changing address.
13. Governing Law and Jurisdiction
13.1 This Agreement
is governed by the laws of the United Kingdom.
13.2 Any dispute
arising in connection with this Agreement, which the Parties will not be able
to resolve amicably, will be submitted to the exclusive jurisdiction of the
courts of England, United Kingdom.