RETURN POLICY
Last updated May 21, 2021
Please be aware that our products
are digital gift card codes that, once bought and delivered, cannot be
returned, nor refunded. So please make sure to select the right product, with
the right country code and / or in the right currency before you purchase it,
as we cannot take products back, nor refund or exchange products that have
already been paid and delivered. The reason for this is that we have no
guarantee that a code, which is immediately delivered after the purchase, is
still unused. Thank you for your understanding!
We do however give warranty on
the redeemability of the digital codes we deliver. In case the delivered code
is not working, we will do everything to help you solve that problem. Our
customer service can be reached through mail to support@digiworldplus.com.
Interpretation
and Definitions
Interpretation
The words of which the initial letter is
capitalized have meanings defined under the following conditions.
The
following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.
Definitions
For
the purposes of this Return and Refund Policy:
● You
mean the individual accessing or using the Service, or the company, or other
legal entity on behalf of which such an individual is accessing or using the
Service, as applicable.
● Company
(referred to as either "the Company", "We", "Us"
or "Our" in this Agreement) refers to DIGIWORLDPLUS LTD. located at 160 City Rd, London, England
EC1V 2NX, United Kingdom.
● Service
refers to the Website.
● Website refers
to DIGIWORLDPLUS , accessible from https://www.digiworldplus.com.
● Goods
refer to the items offered for sale on the Service.
●
Orders mean a request by You to purchase Goods from
Us.
RETURNS AND CANCELLATION
- An already placed order cannot be
cancelled or returned. The reflection period and revocation period of 14
days is not applicable in view of the digital nature of the products to be
delivered. Thus, there is no reflection period and revocation period. The client
therefore agrees to a direct delivery of the product after payment (both
before and after) and explicitly renounces the reflection period and the
right of revocation.
- The reason
for deviating from the right of withdrawal is that a product cannot be returned
because it cannot be ascertained whether the product has already been
used. After all, it concerns digital products of which the seal is broken
immediately after delivery. The nature of digital products makes any
reflection period and the right of withdrawal impossible, except in case
of delayed payment. In that case, the code has not yet been sent by the
client nor received by the contractor and the product could still be
revoked. For this, it is the customer who bears the burden of proof.
Refunds: Duplicate
payment
Refund of
the duplicate payment made by the delegate will be processed via the same
source (original method of payment) in 7 working days post intimation by the
customer.
QUESTIONS
If you have any questions concerning our return policy,
please contact us at:
Phone: (+44)7888216551
Or mail us at: